You can leverage many different types of Captix emails for your events. You will design these email templates on the Templates tab within your event, and you will manage their send schedules on the Emails & Invitations tab.

Invitations: Invite contacts to your event! Note that you can only send one invitation to each contact per event. If you want to drive registration further, utilize the Registration Reminder emails.

Registration Reminders: Registration Reminder emails look exactly like Invitations, and are sent to contacts who have been invited to the event but have not yet registered. They can be scheduled on the Emails & Invitations tab to help drive registration for your event.

Registration Confirmations: Registration Confirmations are sent automatically to contacts after they register for an event. Registrants can use the link in their confirmation to modify their registration at any time. These emails cannot be turned off.

Event Reminders: Event reminders can be sent 2 days and/or 7 days before an event. They are only sent to contacts who have registered to the event. We recommend using Event Reminders to relay important event logistics, such as parking information or other instructions.

Surveys: If a survey is assigned to an event, surveys will be sent automatically after a contact is checked in to the event. The survey emails contain a link to take a survey. If there is no survey assigned to an event, then no survey email will be sent when contacts are checked in.


Thank You for Coming: Thank You for Coming emails can be sent automatically to contacts who were checked in to the event. These emails are sent two business days following an event, at 9AM in the event's time zone.

Sorry We Missed You: Sorry We Missed You emails can be sent automatically to contacts who registered for an event, but did not check in. These emails are sent two business days following an event, at 9AM in the event's time zone.

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